Take control of booking and customer flow.

With Vihta, a Finnish browser-based booking service, your customers can easily book, change and cancel appointments directly on your website.

Vihta is a cloud-based solution developed by Netorek Oy and built on modern, scalable technologies. Thousands of appointments are booked with Vihta every day in healthcare and laboratories.

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Fewer cancellations
Online booking
Vihta lets users book appointments with any modern web browser. It removes the need for phone calls and reduces cancellations with reminders.
Shorter waiting times
Queue tickets
Queue tickets are used to manage customer flow and control waiting times. Customers take a number and wait to be called, making the process more efficient.
Less unnecessary work
Self check-in
Customers can check in for their appointment at a self check-in kiosk on site. Professionals see on their own devices who has arrived in the waiting area and can be called in.

Booking that looks like your organisation.

Vihta integrates with your service platforms and mobile apps. An open API connects the systems, so booking works as part of your organisation’s own online service.

“We are very satisfied with the Vihta booking service. It is easy to use from a professional’s point of view, and the feedback from our customers has been positive.”

Healthcare professional, Vihta user